TIMES EDU EDUCATION TECHNOLOGY JOINT STOCK COMPANY is committed to ensuring the security and confidentiality of customers’ personal information in accordance with the Company’s information protection policy and applicable Vietnamese laws and regulations. Specifically:
Purpose of Collecting Personal Information
The information collected may include email address, telephone number, username, login password, and customer (member) address. This information is required when members register to use our services and is used to contact and verify customers when they register for services through the application, thereby helping to protect consumers’ rights and interests.
Members are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their registered username, password, and email account. Members are also responsible for promptly notifying Us of any unauthorised use, misuse, security breach, or use of their username and password by a third party so that appropriate measures can be taken.
The application may also store images to make it easier for users to access features such as chat, profile picture updates, and other related functions. Customers may upload or delete images at any time.
The application may request access to the Camera for taking photographs or scanning QR codes. We only store images uploaded by users for the purpose of allowing users to review the content they have posted.
The application may request access to the Photo Library/Storage to allow users to select and save images. We only store images uploaded by users for the purpose of allowing users to review the content they have posted.
The application may request access to Location services in order to provide users with the most relevant results. We do not store users’ location information.
Scope of Information Collection and Use
TIMES EDU EDUCATION TECHNOLOGY JOINT STOCK COMPANY uses information provided by members for the following purposes:
- Providing services to Members.
- Sending notifications regarding information exchanges between members and administrators.
- Preventing activities that may damage member accounts or involve the impersonation of Members.
- Contacting and assisting members in special circumstances.
We do not use members’ personal information for purposes other than verification and communication related to transactions with TIMES EDU EDUCATION TECHNOLOGY JOINT STOCK COMPANY.
Where required by law, We are responsible for cooperating with and providing members’ personal information to competent judicial authorities, including the Procuracy, Courts, and investigative Police authorities, in connection with suspected violations of law by customers. Except in such circumstances, no individual or organisation has the right to unlawfully access or interfere with members’ personal information.
Information Retention Period
Members’ personal data will be retained until a request for deletion is made or until the Member logs into their account and deletes the information themselves. In all other circumstances, members’ personal information will remain securely stored on Our servers.
Individuals or Organisations That May Have Access to Information
Our service-provider partners involved in fulfilling orders may access personal information only to the extent necessary to perform their services and are required to comply with applicable security and confidentiality requirements for personal information.
We may use third-party service providers to perform certain related activities. In such cases, the third party may access or process personal information while providing those services. We require such third parties to comply with all applicable laws and regulations concerning personal information protection and all relevant security requirements.
Any affiliated, jointly operated, or outsourced programmes carried out for the purposes stated by TIMES EDU EDUCATION TECHNOLOGY JOINT STOCK COMPANY are required to comply with applicable personal information confidentiality requirements.
Legal Requirements: We may disclose personal information where required by law and where such disclosure is reasonably necessary to comply with applicable legal processes.
Business Transfer (if applicable): In the event of a merger, consolidation, or transfer of all or part of the business to another company, the acquiring party may be granted access to information stored and maintained by Us, including personal information.
Details of the Entity Collecting and Managing Information
TIMES EDU EDUCATION TECHNOLOGY JOINT STOCK COMPANY
Tax Identification Number: 0110715850
Hotline / Zalo: 036.203.8998
Methods and Tools for Users to Access and Modify Their Data
Members have the right to review, update, correct, or delete their personal information by logging into their account and editing their personal information, or by requesting the Administration Team to do so on their behalf.
Members have the right to submit complaints to the Administration Team of TIMES EDU EDUCATION TECHNOLOGY JOINT STOCK COMPANY regarding the disclosure of their personal information to a third party. Upon receiving such feedback, We will verify the relevant information, provide an explanation of the circumstances, and guide the Member in restoring and securing their information.